Terms of Sales

Vignobles du Monteillet is a Limited Liability Company with share capital

of € 2,020,000.00 whose head office is located in CHAVANAY (42410), 7 Le Montelier.

The company whose legal representative is Mr. Montez Stéphane is registered in the Trade and Companies Register of Saint Etienne under number 424 458 891

SIREN: 42445889100019

Intra-community VAT: FR67424458891

Site hosted by: Imagine Développement

The estate holds an operating license from the Chavanay town hall

Customer Service contact details:

Contact form

Telephone: +33 (0) 4 74 87 24 57

The general conditions thus presented apply to any purchase made from the vineyard company of Monteillet on its online store via the website montez.fr or by telephone. To know the conditions of his order, the customer can click at any time, even before placing an order, on "General Conditions of Sale". Placing an order implies full and unrestricted acceptance by the customer of the various clauses presented in these general sales conditions. Only a written agreement stipulating between the two parties special conditions can be accepted, without this these conditions thus presented are subject as of right in the existing contractual relations between the Customer and the company Vignobles du Monteillet.

All orders are placed on the montez.fr website

The customer builds a basket by choosing the number of products he wants. Once his selection has been made, the customer validates his basket and his method of payment.

After accepting the general sales conditions, orders become final when they are validated by product regulations.

The verification service of Vignobles du Monteillet is entitled to request proof of identity and address from the customer (extract K-bis, intra-Community VAT number for legal persons) to confirm the order. In the event of refusal on the part of the customer or non-conformity of the parts, Vignobles du Monteillet may refuse and cancel the order. For its part if the customer does not want to submit to this control, this can cancel the order.

The verification service is also entitled to cancel certain orders if it considers that the latter presents various anomalies and irregularities (doubts about the identity of the customers, usurpation, creation of irregular accounts etc ...).

An invoice is issued by Vignobles du Monteillet and sent by email or post. An order confirmation is sent by email.

In accordance with the terms of law n ° 80 336 of May 1, 1980, relating to the retention of title, the products remain the property of Vignobles du Monteillet until full payment of the invoices.

The customer becomes the owner and responsible for the items upon delivery, the transfer of possession being worth transfer of risk.

Payment methods: Payment for products can be made by check, transfer, bank cards.

Bank cards : Cards with the initials CB, VISA, EUROCARD, MASTERCARD are accepted.

Checks: Checks in Euros only and domiciled in France only. Addressed to the order of Vignobles du Monteillet at our head office: 7 Le Montelier 42410 Chavanay. Due to unpaid bills, Vignobles du Monteillet may request additional information from its client before accepting payment by check.

Bank transfer: Transfer order to the following bank account: Crédit Agricole Center-Est | Domiciliation: 1 rue Pierre Truchis de Lays 69410 CHAMPAGNE-AU-MONT-D’OR

RIB: Bank code: 17806 | Counter code: 00326 | Account number: 94527620000 | RIB key: 92 | BIC code: AGRIFRPP878 IBAN: FR76 1780 6003 2694 5276 2000 092 Price: For France, the prices are expressed in Euros (€) and displayed all taxes included (French VAT and all other applicable taxes).

For other countries of the European Union, the price differs depending on the country of delivery of the product. The price indicated on the product sheets is indicated excluding shipping costs.

On the same product, the price may vary depending on the quantities chosen. Transport costs vary depending on the delivery method chosen by the customer The Vignobles du Monteillet company reserves the right to modify its sales prices.

In summer, delivery may be delayed in case of hot weather

National delivery: On receipt of payment for the order, Vignobles du Monteillet launches transport and delivery operations. The delivery of the items ordered is made to the address provided by the customer. The delivery information indicated by the customer commits the latter. In case of error or lack of information leading to a defect or lack of delivery, the company Vignobles du Monteillet will not be held responsible. In the event of a return for an incomplete address, the customer will have the option of either changing his address and having the goods re-sent by paying the new return costs, or being reimbursed for the order as a deduction from the initial shipping costs.

Community delivery: Concerning the customer wishing to be delivered in an EU country, please contact the office on 04 74 87 24 57

Transport responsibility: It is up to the customer to check the contents of the package at the time of receipt and to make reservations if necessary, as follows: on the delivery slip provided by the carrier or by immediately calling the customer service of carrier, in the presence of the delivery person. And, in all cases, by notifying Vignobles du Monteillet within 2 days of receiving the package via our form.

Deadlines: The company Vignobles du Monteillet undertakes to make every effort to deliver the products ordered as soon as possible. The times vary according to the product, the delivery method chosen and the country of destination of the goods. If in the order, the products have different delivery times, it is the longest delivery time that applies to the entire order.

Shipping your package Packages are generally dispatched within 3 to 5 days after receipt of payment. They are shipped via UPS for an order of 3 to 12 bottles. Packages can also be shipped via another carrier depending on the number of packages and the destination. Please contact us if the delivery address changes because it incurs additional costs. Shipping costs include preparation and packaging costs as well as shipping costs. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you group all of your items in a single order. We cannot combine two orders placed separately and shipping costs apply to each of them.

In the event of a stock shortage on an ordered product, Vignobles du Monteillet undertakes to keep it informed as soon as possible and will offer its customers different alternatives:

The replacement of the product out of stock by the following vintage or by an equivalent or higher quality product under the same pricing conditions.
The reimbursement of the unavailable product (s) or the entire order according to the customer's choice.

In the event of a temporary rupture, the customer will be offered the choice of waiting until the date of replenishment which will be indicated to him. The customer will have the opportunity to accept and wait to receive the entire order, request the partial or full cancellation of his order.

All of the promotional offers on the site, such as promotion and commercial operations are subject to specific conditions. Indeed, these operations can be undertaken over a period, on a limit of stock, availability, quantity. At the end of the offer, the products are likely to change price. As a result, the customer takes advantage of this offer over a period of time and once the latter has expired, Vignobles du Monteillet cannot undertake to offer the same benefits to the customer on another future order.

Conditions You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, physically takes possession of the goods. To exercise this right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous declaration (for example, letter sent by post or email). In order for the withdrawal period to be respected, it is sufficient that you send your communication relating to the exercise of the right of withdrawal before the expiration of the withdrawal period. Effects of withdrawal In the event of withdrawal from your part of this contract, we will reimburse all payments received from you deducted of € 1.50 including VAT per bottle corresponding to the delivery costs within 30 days from the day on which we are informed of your decision to withdraw from this contract. We will reimburse by check or bank transfer. We can defer reimbursement until we have received the goods. You must return the goods in person or return it to SARL Vignobles du Monteillet - 7 Le Montelier - 42410 Chavanay without undue delay and, in any event, no later than 15 days after you have communicated your decision to withdraw of this contract. You will have to bear the direct costs of returning the goods. Your responsibility is engaged only with regard to the depreciation of the good resulting from manipulations other than those necessary to establish the nature, the characteristics and the good functioning of this good. In the event that certain products have been started or consumed, Vignobles du Monteillet will be entitled to deduct these products from the reimbursement made to the buyer.

These general conditions of sale are subject to the application of French law.

In case of disputes, the customer will contact the domain either by this form or by telephone on 0474872457.

The provisions of the Public Health Code concerning the sale of alcohol to minors have been modified in article 93 of the HPST law. The sale of alcohol is prohibited for those under 18 years of age. When registering, the client recognizes his majority by communicating his date of birth.

We consider data protection to be a major issue in the relationship of trust that we have with our customers. We make it a point of honor to respect your privacy and this is the reason why the collection and processing of your personal data is in compliance with the legal provisions and regulations in force. Collection of data When you browse, create an account, buy a product on Boutique.Montez or when you contact our customer service, the company Vignobles du Monteillet SARL, registered with the RCS of Saint Etienne under the number 424 458 891 collects certain data in order to respond to your needs and to provide you with optimal use. The information we collect is as follows: title, surname, first name, email, password, postal address, order information, information relating to your browsing on the site. Data processing and use. We save your data for the purpose of processing your orders, for our customer service as well as for marketing purposes. Your data may be transmitted to third parties in the context of order processing (carriers, banks) but this data can only be used by our service providers for the performance of their mission (delivery of packages, etc.). Correction and deletion of your data The personal information we collect is used to better respond to your requests and to process your orders. In accordance with the law n ° 78-17 of January 6, 1978, relating to Data processing, Files and Freedoms, you have a right of access, rectification and deletion of the personal data concerning you and making the subject of treatments under the responsibility of Vignobles du Monteillet. You can exercise it by contacting our customer service by email at: stephanemontez@aol.com or by mail at: Vignobles du Monteillet - 7 Le Montelier - 42410 Chavanay - France

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The photos and illustrations used on the site are non-contractual. The images and photographs are the exclusive property of Vignobles du Monteillet and are not free of rights.

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